Information We Collect And Process
Discord Information
- Server IDs: Collected to identify the servers where Pippin The Mover is active.
- User IDs and Basic Profile Information: Processed to provide the service and, if applicable, manage subscriptions; stored only as necessary and not retained for free‑tier users beyond the active session. For paid users, we may store limited internal metadata (e.g., server ID) in Stripe subscription/customer records for operational purposes; no message content is stored in Stripe.
- Message Content: Temporarily processed when you use bot commands (e.g., moving messages). Message content is immediately discarded after execution and not stored.
- Roles and Permissions: Used to enable proper bot functionality.
Website and Account Information
- Authentication Tokens: Used for Discord login and account management.
- Usage Analytics & Metrics: Collected to improve functionality and performance in a de-identified format.
- Browser Data & IP Addresses: May be collected for security, performance monitoring, and fraud prevention.
- Cookies & Consent Data: Used to manage login sessions, preferences, and analytics.
How We Use Your Information
We process information only as necessary to:
- Provide, maintain, and improve our services
- Manage subscriptions and process payments
- Ensure security, prevent fraud, and enforce policies
- Communicate with you about your account or services
- Comply with applicable legal obligations
Cookies and Tracking
We use cookies to enhance your experience:
Essential Cookies
Required for authentication, security, and core functionality.
Analytics Cookies
Used (with consent) to understand usage and improve performance.
Data Sharing
We do not sell your personal information. Data may be shared only with:
- Payment Processors (Stripe): payments and subscriptions are handled via Stripe; we may store limited internal metadata in Stripe subscription/customer records for operational purposes. Stripe stores and processes this data per its Privacy Policy. We minimize metadata and do not include message content or sensitive categories.
- Analytics Providers (only with consent)
- Legal Authorities (when required by law)
Data Retention
- Message content is not stored beyond the duration of command execution
- Other data is retained only as long as necessary for business, legal, or security purposes
- Billing and payment data may be retained by Stripe to comply with financial and legal obligations
Data Security
We implement appropriate technical and organizational safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your information.
Your Rights
Depending on your jurisdiction (e.g., under GDPR, CCPA), you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted here with the revised Effective Date.
Contact Us
If you have questions about this Privacy Policy or your data rights, you can reach us at: